1. What I already know

Use existing paperwork. Unknown is fine; do not open equipment to find a label.

Equipment make / model

 

Installation date, if documented

 

Last service date

 

Manual / invoice location

 

2. Before I call

• Have my town and a contact number ready.
• Decide what to discuss: repair, replacement or seasonal service.
• Gather prior invoices and any written recommendations.
• Write down what I have noticed and when it started.

My concerns and questions:

3. Confirm directly

• Coverage for my town, equipment and fuel type.
• What the visit includes and any service charge.
• Availability, appointment details and access arrangements.
• For replacement: written scope, exclusions and next steps.

Free estimates apply to replacements—not every repair or service visit.

4. Keep after the visit

Save the invoice. Note work completed, recommendations and follow-up questions.

For actual service, call (207) 324-5151. This worksheet does not diagnose equipment or provide repair instructions.